Windows configuration tool for MHUB 2K and MHUB 4K systems. Search for MHUB, configure EDID and network settings.
Download the MHUB 2K and MHUB 4K configuration tool.
The software configuration tool has been written for an older version of Windows. If you run the exe file on your laptop and you receive a C++ error message then please read this support article.
*Before you activate the Alexa Voice Service with your MHUB, make sure Amazon support your territory and version. We cannot guarantee voice services or offer support to those territories not officially supported by Amazon. Check here: https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=202207000
Let’s take the command “Alexa, Turn on football” as an example.
It might appear like a very simple command but there are a number of things that need to happen in order to watch football! First the TV might need to turn on, but in which room? The volume might need to be set to a desired limit. The correct source input might need to be selected on MHUB and finally that source will need to navigate to the channel hosting the football.
You can configure all those actions in what we call a “Sequence”.
Taking the example above:
Alexa (this wakes up your Amazon Dot/Echo/Show)
Turn on… (this invokes the smarthome skill)
football (this is your custom name for the Sequence, it can be anything you want)
Inside MHUB-OS we can configure exactly what “football” does.
Read more about Sequences and Scheduling.
Now you’re ready to go. Take a look at a full list of commands that you can say to your Echo.
With any Apple device along with an MHUB or Zone Prossesor you can use Apple “Hey Siri” and our API to send commands to uControl/uOS to control virtually any display, source inputs plus lighting control.
Below you will find a step by step how-to guide.
If you see a HDANYWHERE or third party device marked with “uControl inside” then it contains our control system inside it. You can find out what it can do by visiting uControl’s website here.
Some devices are marked “AV” where others are “Full”. This is determined by the operating system found on the device. The “full” implementation of uControl can be found in devices which have uControl OS (uOS) inside. “AV” means that the system is running MHUB-OS (MOS) and control capability is restricted to AV only or the devices that are directly connected to the MHUB system.
Full
AV
It may be possible to update your MHUB’s control capabilities by adding a uControl Zone Processor to manage your system instead. Not all models are supported so we recommend contacting us to confirm the level of support first.
*Requires a Zone Processor to be added to the system to upgrade to Full uControl capabilities.
Philips Hue Sync boxes can add a layer of depth to your home cinema experience, however, it can cause problems to a system as adding this switch at the display end can interfere with EDID and HDCP signals causing picture/audio problems.
While this issue does not always happen with a Philips Hue Sync box in an A/V distribution system, when it does there is a setting that can be disabled to work around it which is CEC.
There is an article on disabling CEC for your HDANYWHERE system which covers sending the command via a URL/web browser search bar, Hercules and Netcat. If you disable CEC and are still having issues with your Philips Hue Sync box please contact HDANYWHERE Support.
Modular units have the ability to receive Infra-red(IR) commands in two different ways; Code-based IR and Contextual based IR. Code-based IR uses unique codes for each room/output, whilst Contextual IR uses a single set of codes, with the unit determining where the IR command originated.
If you wish to revert the unit to Code based IR control please edit the settings.ini file on the SD card (Please use only PC based systems to edit the SD card contents) and remove the following information.
cir1 = 0x00ff9867
cir2 = 0x00ffd827
cir3 = 0x00ff8877
cir4 = 0x00ffa857
cir1 = 0x00ff807f
cir2 = 0x00ff00ff
cir3 = 0x00ff30cf
cir4 = 0x00ff906f
Description
When I try to install the software, I receive this warning:
“The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.”
This issue is typically caused by a conflict between the program and one or more of the files in the C++ runtime libraries. These libraries are part of the Windows operating system and are used, and potentially updated, by installing or updating several Microsoft or other third party products.
If you are experiencing this error when launching or installing the program, and if the program repair option does not resolve the issue, the most effective method to correct this error is to uninstall and reinstall any Microsoft Visual C++ installations currently available on your computer before proceeding with the installation.
To uninstall all current Microsoft Visual C++ installations
Open the Control Panel and locate the list of programs.
Windows 8/10
From within the Start screen, type “Control Panel” and click on the Control Panel search result when it appears.
Select Programs and Features.
Windows 7/Vista
Click Start> Control Panel
If viewing categories, click Programs> Uninstall a Program
If viewing icons, click Programs and Features
Windows XP
Select Start> Control Panel> Add or Remove Programs
Scroll down to locate the Microsoft Visual C++ entries.
Select each one, starting from the top entry, and choose Uninstall.
Do this for each entry, until there are no more Microsoft Visual C++ entries listed.
To reinstall new Microsoft Visual C++ packages follow the instructions on this page –
Once every package has been downloaded and installed, restart Windows.
Finally, launch the program. If the error message persists after following all of these instructions, then please contact HDanywhere technical support on 01684 576348
The table below details the PSU DC rating, the system power draw in watts and BTU(British thermal unit) heat output of each device.
| Product Code | Release | PSU Rating (DC) | Power Draw (watts) | BTU | |||||
|---|---|---|---|---|---|---|---|---|---|
XTND |
|||||||||
| XTND2K30 | 2017 | 5V 1A | 2.5 | 9 | |||||
| XTND4K40ARC | 2018 | 24V 1A | 20 | 68 | |||||
| XTND4K100TPC | 2018 | 24V 1A | 12 | 41 | |||||
MHUB |
|||||||||
| MHUBAUDIO64 | 2018 | 24V 13.4A | 520 | 1774 | |||||
| MHUBMAX44 | 2018 | 24V 2.71A | 19.2 | 66 | |||||
| MHUB431U | 2018 | 24V 2.71A | 36 | 123 | |||||
| MHUB862U | 2018 | 24V 2.71A | 28 | 198 | |||||
| MHUBPRO4440 | 2018 | 24V 2.71A | 40 | 136 | |||||
| MHUBPRO8870 | 2018 | 24V 6.3A | 98 | 334 | |||||
| MHUB4K44PRO | 2016 | 24V 2.71A | 42.72 | 146 | |||||
| MHUB4K88PRO | 2016 | 24V 6.3A | 100 | 341 | |||||
| MHUBPRO24440 | 2019 | 24V 5A | 68 | 232 | |||||
| MHUBPRO288100 | 2019 | 24V 6.3A | 130 | 444 | |||||
SPLITTERS AND SCALERS |
|||||||||
| SPLITTERMAX12 | 2019 | 5V 1A | 2 | 7 | |||||
| SPLITTERMAX14 | 2019 | 5V 1A | 2 | 7 | |||||
| SIGNALMANAGER | 2018 | 5V 1A | 1.65 | 6 | |||||
DO NOT RESET YOUR SYSTEM IF YOU DO NOT KNOW WHAT YOUR HDA DEVICE DOES:
Your HDA hardware is an integrated system and very similar to a central heating boiler.
It maybe controlling your AV sources, displays, speakers, lights etc. If you reset your system and you do not know how to restore it yourself then it could render your AV unusable.
If your system has been built and serviced by a HDA Pro Installer then please contact them first before resetting your device. This is especially important if they are servicing your system. If you proceed with a system reset then your HDA Pro can reserve the right to charge a call out fee to restore your system to a working state.
If you are already connected to a HDA system:
uControl menu (top left menu icon) > Settings Cog (bottom left) > Utilities > Reset
If you are not connected to any system:
uControl Splash Screen > Advanced > Utilities > Reset
Tapping on reset will not work. You will need to tap the reset button 10 times in order to unlock the reset process. Follow instructions inside the app to continue with the system reset.
Your HDA device broadcasts its IP address using a protocol called mDNS over your Local Area Network (LAN). The easiest way to find your IP address is to use our app, uControl.
Launch uControl and you will see the Home Page.
This is your Advanced Page where you can find the HDA systems connected to your network.
Your connected devices will show here along with their IP address.
If you’re already connected to a system then you will need to access uControl’s settings. From the main screen you will see something similar to this (see below). From here, look for a menu icon (three horizontal lines) in the top left corner, press that to reveal the Zone selector and Zone control menu.
Look for the settings icon located in the bottom left corner.
This is your device page which displays your model and IP address, if you want a list of all connected devices go to utilities.
This page is where you can update, reset or find your available connected systems.
Here you will see all your connected devices, and their IP addresses.
You can also use an mDNS network scanner to find your devices IP address. There are many network scanners to choose from, we recommend using Advanced IP Scanner as it is efficient and free.